Shipping policy
Shipping Policy
Order Processing
Please allow 1–3 business days for order processing before your order is shipped. Orders are processed Monday through Friday.
Shipping Times
Estimated delivery times:
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Australia: 5–12 business days
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United States: 5–12 business days
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International: 7–15 business days
Please note that shipping times may vary depending on demand, holidays, customs clearance, and carrier delays.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delays
We are not responsible for shipping delays caused by couriers, customs, weather conditions, or other circumstances outside our control.
Lost or Stolen Packages
If your package is lost or arrives damaged, please contact us at support@shopventora.co and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
